Collection of Personal Information
When you engage in certain activities on this site, you may be asked to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, you may be required to provide personal information, such as your name, e-mail address, and other personal identifying information. Venus and Rose would only use the information you have submitted under reasonable circumstances to record and support your participation in the activities you select. Venus also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other Venus and Rose products and services.
When you submit personal information, you understand and agree that Venus and Rose may transfer, store, and process your information in any of the countries in which Venus and Rose maintain offices, including without limitation, Australia. Please be assured that we are committed to protecting your privacy and information that you have given. Venus and Rose will never sell or share your information with other companies or third parties and endeavour to protect your information by taking reasonable steps to keep any personal information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to your personal information. Please notify us immediately if you become aware of any breach of security.
When contacting us, please provide as much detail as possible in relation to your issue or complaint. All complaints will be taken seriously and will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information we may require.
It’s Your Privacy, We’ll Respect It.